Go Travel Phuket › About us › German-Speaking Travel Agency

Local travel agency · TAT License 34/03410

Your German-Speaking Travel Agency in Phuket & Khao Lak

With us you always talk directly to the owners — Danijel (German, English, Dutch) or Rose (Thai, English). No call centre, no changing staff, no AI chatbot. Excursions, island trips, transfers and honest hotel advice from a small, licensed team that lives in Phuket and Khao Lak.

By Danijel & Rose, founders of Go Travel Phuket · Updated November 2026

Phang Nga Bay excursion with Go Travel Phuket, the German-speaking travel agency in Phuket and Khao Lak
James Bond Island in Phang Nga Bay — one of the excursions we organise from Phuket and Khao Lak
5.0 ★
On Google from 454 reviews
Since 2015
Licensed by the Tourism Authority of Thailand
90+
Hotels personally inspected
7 days
Danijel or Rose on WhatsApp, 08:00–20:00
💬 Our biggest difference: you always reach us directly.
The person who answers your first question is the same person you can message on the last day of your holiday — Danijel or Rose, personally. No ticket numbers, no hotline, no chatbot pretending to be human. Just a real answer from someone who knows Phuket and Khao Lak inside out, usually within minutes.

What we organise for you

Go Travel Phuket is a local tour agency for travellers who want good advice in their own language. We don't sell flights or package holidays — we take care of everything that happens once you arrive in Phuket or Khao Lak.

🏝️ Tours from Phuket

Phang Nga Bay, Phi Phi, Similan, ethical elephant sanctuaries and more — group and private.

All tours →

🌿 Tours from Khao Lak

Khao Lak Safari, Khao Sok, Similan & Surin, Khao Nayak snorkeling by longtail boat.

Khao Lak Safari →

⭐ Exclusive & private tours

Our own small tours you won't find on the big platforms, like Phang Nga Sunrise and Unseen Phang Nga.

Exclusive tours →

🚐 Private transfers

Airport, hotel-to-hotel and Phuket–Khao Lak by our own private minivan.

Transfers →

🏨 Honest hotel advice

Hotel reviews from our own inspections — which beach and which hotel really suit you.

Hotel reviews →

👥 Groups & incentives

Company trips, team events and private groups, for groups from 10 guests, with no upper limit.

Group travel →

Why book with a local agency?

In Phuket you can book excursions everywhere: at the hotel tour desk, at a stand on the beach road, or on a big booking platform. All of them can work. The difference shows when you have a question before booking, when the weather changes, or when something doesn't go to plan.

Go Travel PhuketHotel tour desk / street standLarge booking platform
Who answers youDanijel or Rose — the ownersWhoever is on shiftCall centre or AI chatbot
Advice before bookingPersonal, in GermanOften limited EnglishReviews and FAQ only
Reachable on holidaySame team on WhatsAppDuring opening hoursCall centre or chat
Knows your hotel & areaInspected in personMostly localNo
Weather or sea changesWe rebook or suggest a better dayVariesDepends on the operator
ChoiceWe recommend what really fits youA fixed list of standard toursHundreds of options — hard to tell which is best
Private & tailor-made toursYes — we adapt tours to your wishesRarelyStandard products only
PriceNot the cheapest — quality firstHotel desks: expensive · Street stands: cheapest, quality often questionableVaries
Licensed & insuredTAT 34/03410, insuredNot always clearDepends on the operator
💎 Quality over quantity — our conscious choice. We are not the cheapest agency in Phuket or Khao Lak, and we don't try to be. We would rather work with fewer, carefully chosen partners, good boats and experienced guides than squeeze in as many guests as possible at the lowest price. Many of our tours run in small groups, especially our exclusive tours. Some speedboat trips need more guests to be affordable — for those we choose early-bird departures, so you arrive before the big crowds. What you pay for is a day that runs the way it should — and someone you can reach directly if it doesn't.
Our honest tip: On the big platforms you find hundreds of tours for Phuket alone — and very little help deciding which one is right for you. We listen first and then recommend what fits: which tour, which day and which pier suit your family and your hotel. And if no standard tour fits, we adapt one or arrange a private tour just for you — something a hotel desk or a booking platform can't offer.

Our travel agency in Phuket

Our company is based on Phuket. Most of our tours include pickup from your hotel, whether you stay in Patong, Kata, Karon, Kamala or on a quieter beach in the north. Popular choices from Phuket:

Not sure which island trip fits you? Read our Phuket island hopping guide.

Our travel agency in Khao Lak

Khao Lak is where we have spent the most time: Danijel has inspected nearly every hotel there. From Khao Lak you are closer to the Similan Islands, Khao Sok National Park and Phang Nga Bay than from Phuket. Popular choices:

Still choosing a beach? See where to stay in Khao Lak and Phuket vs. Khao Lak.

Who we are

Danijel and Rose, owners of Go Travel Phuket, on the beach in Phuket
Danijel & Rose — the owners you talk to when you book with us

Go Travel Phuket is a family business run by Danijel (Sales Manager, 30 years in tourism, former hotel inspector for Thomas Cook and Alltours) and Rose (Managing Director, born in Thailand, runs our guides, boats and drivers). Every message and every booking goes directly to the two of us — never to an anonymous team or an AI chatbot. On tour you are looked after by our own guides, who speak German, English and French.

Read our story →

Why we recommend booking your tours in advance

We often hear: "Can't we just book on the spot?" — and many travellers will tell you to book with a stand on the street so you can check the weather first. We understand the idea, but from experience we recommend booking upfront, especially the tours you are 100% sure you want to do.

🌦️ We watch the weather for you

We keep an eye on the weather and sea conditions anyway. If a trip isn't safe or enjoyable on your day, we move it to a better day or change the plan — you don't have to wait and decide yourself.

💶 Your budget is settled

Your tours are paid before your holiday. No need to carry cash or withdraw money at Thai ATMs with extra fees — you can simply enjoy your days.

🇩🇪 German-speaking tours fill up fast

In the high season, tours with a German-speaking guide are in high demand. Some of them are sold out weeks in advance.

Still flexible: free cancellation up to 24 hours before a group tour and up to 48 hours before a private tour — and if the weather doesn't play along, we rebook your trip.

How booking works

  1. Ask us anything. Send us your dates, your hotel and who is travelling on WhatsApp. We recommend the tours that really fit.
  2. Book online or via WhatsApp. Online you pay securely by credit card. If you book via WhatsApp, you can pay in euros by bank transfer to our company account.
  3. Receive your voucher. In German, with pickup time and everything you need to bring.
  4. Enjoy your day. We stay reachable on WhatsApp throughout your holiday.
Free cancellation: up to 24 hours before a group tour and up to 48 hours before a private tour. If the sea is too rough, we move your trip to another day or refund it.

What our guests say

★★★★★
5.0 on Google

From 454 guest reviews

Read our Google reviews
👥 Our Facebook community — 15,000+ members and counting. Our German-language Facebook group is only for travellers from Germany, Austria and Switzerland. Members share real holiday photos, ask questions and get tips from us and from other guests — the best place to get a feel for Phuket and Khao Lak before you travel.
Join our Facebook group More about the community →

Frequently asked questions

Will I talk to a real person or a chatbot?
Always a real person — and always one of the owners. Your WhatsApp messages, emails and calls are answered by Danijel or Rose personally. We do not use call centres or AI chatbots.
Is there a German-speaking travel agency in Phuket?
Yes. Go Travel Phuket is a licensed local travel agency (TAT 34/03410) based on Phuket. We advise and book in German, English and Dutch, and we also organise tours and transfers in Khao Lak.
Do your tours have German-speaking guides?
Our own guides speak German, English and French. Many tours can be booked with a German-speaking guide, and on others a German guide is available on request. Just ask us when you book.
Should I book excursions before my trip or in Phuket?
We recommend booking before your trip, especially the tours you definitely want to do. In the high season, German-speaking tours and our exclusive tours are often sold out weeks in advance. You don't lose flexibility: we keep an eye on the weather and move your trip to a better day if needed, and cancellation is free up to 24 hours before a group tour (48 hours for private tours). Your budget is settled before you travel, so you don't need to carry cash or use Thai ATMs.
Are you the cheapest travel agency in Phuket?
No — and that is a conscious choice. You will always find a cheaper offer somewhere on the beach road. We prefer quality over quantity: carefully chosen partners, small groups on many tours (especially our exclusive tours), early-bird departures on the busier speedboat trips, good boats and guides, insurance, and direct personal contact with us before and during your holiday.
How do I pay?
When you book online on our website, you pay by credit card. When you book via WhatsApp, you can pay in euros by bank transfer to our company account.
Can I cancel for free?
Yes, up to 24 hours before a group tour and up to 48 hours before a private tour. If a boat trip is cancelled because of the weather, we rebook it or refund you.
Can you adapt a tour or arrange a private tour?
Yes, that is one of our strengths. Tell us what you would like — a later start, a slower pace for children or grandparents, a special place — and we adapt the tour or arrange a private tour with your own guide and driver.
Do you also book hotels?
Mainly for groups and incentive travel. For individual guests we only book hotels where a tour needs it — for example jungle lodges in Khao Sok for overnight trips, or airport hotels. Otherwise we give you honest hotel recommendations based on our own inspections, and you book the hotel yourself.
How can I reach you during my holiday?
Via WhatsApp on +66 82 807 9779, seven days a week from 08:00 to 20:00 Thai time. You usually get a reply within minutes.

Planning Phuket or Khao Lak? Talk to Us Directly

Tell us your dates, your hotel and who is travelling — we'll recommend the tours that really fit. Danijel or Rose will reply personally. No obligation.